Welcome to your weekly installment of the Let Your Nerd Be Heard Virtual Event Tips, where we share our best tips, tricks, and strategies to take your event to the next level.
This week we will tackle an issue we have repeatedly seen with our client's event after event, with Zoom getting slower and slower and slower as the day goes on. The event starts out great with Zoom immediately responding to your every action: unmute, turn on the camera, share screen, etc. Then Zoom slowly gets to the point where you are afraid that if you take any action, it will crash and instantly disconnect you from your event.
When you experience this Zoom slowness, you might be wondering, "does my computer need to be replaced?" Or "did I pick the wrong platform by using Zoom?" Or "do I just have to live with it and work through it?"
Well, your computer is not the problem. Zoom is the platform that we use for all of our events. And, thankfully, you don't have to live with this hot mess slowness.
The Zoom chat is the cause of the Zoom slowness, and it is a good thing for you. Yes, really, it is a good thing. It means that you have lots of audience engagement in your chat. You want to have an active audience that is participating and responding.
So you might have guessed the solution for the slowness now that you know the Zoom chat causes it.
You need to clear out the Zoom chat to get Zoom back up to full speed. Unfortunately, Zoom doesn't have a clear chat button. Luckily, though when you enter a Zoom meeting, it does not show you all of the previous chats. So during your breaks, you will want to exit the Zoom meeting and re-enter the meeting. Once you do that, your Zoom will be back up to full speed. Also, don't forget to let your tech team know in case they need to make you a co-host again.
Never again will you be waiting for Zoom to respond.